Director of Operations – Burlington International Airport

The Skinny Pancake is looking to hire a new Director of Operations to run our three storefronts at the Burlington International Airport.


We are looking for a dynamic and proven leader who has experience in food service management. A key member of our overarching leadership team, this Director level position at BTV would be responsible for all aspects of operations including, but not limited to: financial performance of key metrics, particularly food, beverage, labor, and operating costs; hiring, training, and coaching of all staff;  fostering an engaging environment for our guests and employees; maintaining our commitment to a local food mission and overall brand presence; development of a management team that is driven, dynamic and proactive; acting as a liaison between The Skinny Pancake and high-level Airport administration; following TSA, FAA and BTV protocol.


The right candidate will have a proven track record of success as well as a history of professional growth.  This person will have a minimum of 5 years of management experience, ideally for a multi-unit restaurant group.  A strong understanding of F&B operations from all aspects of the restaurant business is essential. Hot heads need not apply. Like many food service jobs, this location is a complex operation with a healthy dose of the unexpected, so a positive and team-oriented attitude is required. At The Skinny, we care greatly about a work-life balance, however, the ability to flexibly respond to business needs is essential in this role. All of us here are super passionate about the local food movement and food-service in general, we’d really like it if you were too.


We are not your average employer.  We offer a competitive salary, robust benefits package (health insurance, 401k, dental), paid vacation and time off,  and a host of perks including shift meals, discounts, and a bonus program. We are deeply committed to our employees well being and are a rapidly growing company abound with opportunities beyond this role.