The Skinny Pancake is looking for an experienced food service professional to join the organization in our next phase of growth as a Restaurant Opening Manager. The ideal candidate will have experience working across departments, managing multi-faceted projects and successfully developing talent.
The Restaurant Opening Manager’s core responsibilities will be to:
- Promote, work, and act in a manner consistent with the company mission: The Skinny Pancake is on a mission to change the world by building a safer, healthier, and more delicious food venue while creating everyday enjoyment that is fun and affordable.
- Oversee the process of each Skinny Pancake restaurant opening, beginning with planning before opening, onsite management, project management, and post-opening support
- Create, update and review all opening tools used for each opening
- Ensure all openings are adhering to systems and processes in place
- Coordinate closely with operations, development team and construction project managers to ensure opening schedule stays on track
- Bring enthusiasm, organization and structure to the mayhem of restaurant openings
- Be knowledgeable in health department requirements
- Be a leader in creating a culture of workplace safety
- Oversee acquisitions of necessary restaurant equipment
- Act as the primary train-the-trainer before, during and after opening
- Lead in the setting up and stocking of the restaurant
- Be the primary point of contact on technology installation and training
- Set up all accounts with trades, utilities, and distributors
- Support General Manager in the hiring process to filter resumes and be a second opinion on hires
- Work with the branding team to ensure deliverables of branded items are on timeline. I
- Conduct necessary meetings with general managers, leadership team and other stakeholders
- Adhere to all policies and procedures outlined in the employee handbook
Required Qualifications:
- 5+ years of experience in a restaurant or quick-service food operations, ideally in a management capacity
- In-depth understanding of all restaurant operations (BOH, FOH, management)
- Experience in opening restaurants a plus
- Excellent organizational and project management skills
- Strong communicator, able to clearly articulate what needs to be done
- Problem solver, quick to pivot when things don’t go as planned
- Aptitude with modern technology including Microsoft Suite, Google Suite and online organizational tools
- Project management software experience a plus (Asana, Smartsheets, Airtable etc.)
- Willingness to jump in and do any job
- Must be able to remain calm, cool, and collected in high stress, pressured environments
- Able to understand, read and speak using English
- Able to work in a standing position for long periods of time (up to 9 hours)
- Able to reach, bend, stoop and frequently lift up to 30 pounds
- Stamina and availability to work 50 hours per week